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Frequently Asked Questions

The Answers You Need

When will my order dispatched?

Please allow between 5-10 working days for your item to be dispatched.

Can I cancel my order?

Personalised orders cannot be cancelled, so please make sure you order the correct size/colour you need and check all spelling before payment.  As soon as the order is through, we start working on artwork.

What is your return policy?

We accept returns or exchanges up to 14 days after your order has been dispatched. Store credit is given unless a refund is asked for.  The refund amount will be minus the cost of the original postage. We do not offer free returns.  Please note we do not accept worn or washed items for return.  Any item received after the 14 days period or sent back worn, will be returned to sender.

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PERSONALISED ITEMS CAN NOT BE RETURNED OR EXCHANGED UNLESS FAULTY

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Get in touch if you would like to make a return.

What are the payment options?

We take all major credit cards, PayPal and Klarna, where you can spread your payments over 3 months, interest free. Klarna coming soon.

FAQ: FAQ
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